Howdy Farmers!
We've recently received a higher than normal contact rate. However, your emails have helped the development team to resolve multiple issues while others are currently being investigated.
Please note that if you submit multiple emails about the same issue, it will slow down our response to you and to your fellow farmers.
We've recently received a higher than normal contact rate. However, your emails have helped the development team to resolve multiple issues while others are currently being investigated.
Please note that if you submit multiple emails about the same issue, it will slow down our response to you and to your fellow farmers.
Recent Fixes (Date Fixed):
- Unable to view Inventory in the Storage Cellar (1/3/12)
- Holiday Lantern, Big Frozen Apple, Big Holiday Lantern, Frozen Apple Tree, North Pole Palace, and the North Pole Arch appear as shadows (12/22/11)
- Stocking stuffers not counted when added to the Hearth (12/21/11)
- Envelope (Inbox) missing from top right corner for accepting gift and neighbor requests (12/20/11)
- Clicking on an animal or pen that is “ready for harvest” will harvest the animals to 98% then freeze (12/20/11)
- Unable to access Winter Wonderland despite being level 15+ (12/20/11)
Under Investigation:
- The Community Forums list information on the Known Issues for the game.
- Feed posting issues for quest and feature help
- Quest progress not saving
- Skiing chicken is not displayed in the Chicken Coop after placed inside
- Viewing none or very limited number of neighbors when trying to purchase bushels from Market Stalls, or goods from the Crafting Buildings
- Unable to open New Year Egg from Gift Box
- Shovel Requests are not being gifted once Friends fulfill the request
- Frozen Garden appears invisible when placed on farm (only appears as a shadow)
- Unable to view Inventory in the Storage Cellar (1/3/12)
- Holiday Lantern, Big Frozen Apple, Big Holiday Lantern, Frozen Apple Tree, North Pole Palace, and the North Pole Arch appear as shadows (12/22/11)
- Stocking stuffers not counted when added to the Hearth (12/21/11)
- Envelope (Inbox) missing from top right corner for accepting gift and neighbor requests (12/20/11)
- Clicking on an animal or pen that is “ready for harvest” will harvest the animals to 98% then freeze (12/20/11)
- Unable to access Winter Wonderland despite being level 15+ (12/20/11)
Under Investigation:
- The Community Forums list information on the Known Issues for the game.
- Feed posting issues for quest and feature help
- Quest progress not saving
- Skiing chicken is not displayed in the Chicken Coop after placed inside
- Viewing none or very limited number of neighbors when trying to purchase bushels from Market Stalls, or goods from the Crafting Buildings
- Unable to open New Year Egg from Gift Box
- Shovel Requests are not being gifted once Friends fulfill the request
- Frozen Garden appears invisible when placed on farm (only appears as a shadow)
Please visit our Community Forums for general news and updates about FarmVille.Thank you for your continued patience and understanding.
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