What do I do if I am scammed?

Scams and other kinds of fraud are common on the Internet today and Zynga Poker takes all reports seriously of scams perpetrated on our players. However, Zynga is not responsible for the actions of those who are not officially associated with the company and cannot refund money lost due to theft or fraud on a third party website.

One common scam is where you are asked to go to a non-Zynga approved web site to purchase/award Zynga points or items. Another is going to a website where you are asked to provide your account name and password or other personal information. While Zynga may need your account ID to research issues you may have in our games, Zynga does not ask for social network passwords.

If you believe you have been scammed or your account information has been compromised when you visited a website, please report the URL or web address to our security team by:

1. Creating a Support Incident by clicking on "Email Support"
2. Use "Possible Scam Site" as the subject for the incident
3. Be sure to select the game name and the service that you access the game through (Facebook, MySpace, etc.)
4. Type or paste the actual URL you visited where you believe the fraud took place or where you believe that your account information was compromised
5. Be sure to include any other details of what happened that might help us as we research the site.

Because of privacy issues we will not contact you with information about what steps have been taken. But be assured that Zynga does work with the proper authorities to shut down these sites whenever we can.