Saturday, September 24, 2011

Why is my Cafe loading a white screen?

Hola Chefs!

We are hearing from our fellow chefs that some games are loading to a white screen.

We are sorry for the inconvenience this is causing you.

As a temporary workaround, please try the following:

1) Go into your Facebook Account Settings
2) Click on "Security" on the far left
3) In "Secure Browsing" click "Edit" on the far right
4) Uncheck the box and click "Save Changes"

We are working on a permanent fix for this issue.

Please take the time to "Vote to Fix" on this trending issue. We track the number of users being affected and it helps our engineers prioritize and quickly improve the game play of Cafe World.

If you choose to submit a support ticket, please type "White Load" at the start of your support ticket and briefly describe your issue.

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