Thursday, September 8, 2011

Updated application does not show my games

If you recently updated your app and you're missing your games, your installation of the application did not occur successfully and the app should be reinstalled. Your active games that you were recently playing will reappear after reinstallation.

Here is how you uninstall Words With Friends on Facebook:
-visit your Facebook profile
-Click "Account" in the upper right corner of the page
-Choose "Account Settings"
-On the left, choose "Applications"
-Locate "Words With Friends"
-Press the "X" next to "Edit" for Words With Friends to remove the application
-A confirmation window will appear, ensure you are removing "Words With Friends"
-Press the "Remove" button to complete the removal of the application

To reinstall the application, do the following:
-Visit http://apps.facebook.com/wordswithfriends
-A request for permission will appear. Review the information and "Allow" the application to proceed with the installation
(For information about Zynga's Privacy Policy, please visit: http://www.zynga.com/privacy/)

Your games will reappear after reinstallation of the application. We apologize for the inconvenience!

Please let us know if you need further assistance.

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