UPDATE: 10/13/2011 3:53pm PST
The Count Duckula Castle is now available to everyone. There are a few issues we've run into and some updates we'd like to share. There is no need to submit an email for these issues.
1. Upon further research, we have found that some users are clicking to complete and upgrade their Count Duckula Castle. This option does cost and will charge you Farm Cash if you click on it.
2. Some users are experiencing an out of sync error when placing the Castle. It then goes back into the gift box. We believe we have fixed this problem. Please try to place your Duckula Castle at this time.
3. Players are stating that the placement of the Count Duckula castle does not count towards quest progress. Our studio is aware of this and a fix is on the way tonight.
4. Players are unable to progress past task 2 in sub-quest 1. We've heard you and we're fixing that as well!
Thank you for your patience in these matters - you should see these listed items fixed within 24 hours!
-FarmVille Customer Support
The Count Duckula Castle is now available to everyone. There are a few issues we've run into and some updates we'd like to share. There is no need to submit an email for these issues.
1. Upon further research, we have found that some users are clicking to complete and upgrade their Count Duckula Castle. This option does cost and will charge you Farm Cash if you click on it.
2. Some users are experiencing an out of sync error when placing the Castle. It then goes back into the gift box. We believe we have fixed this problem. Please try to place your Duckula Castle at this time.
3. Players are stating that the placement of the Count Duckula castle does not count towards quest progress. Our studio is aware of this and a fix is on the way tonight.
4. Players are unable to progress past task 2 in sub-quest 1. We've heard you and we're fixing that as well!
Thank you for your patience in these matters - you should see these listed items fixed within 24 hours!
-FarmVille Customer Support
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