Sunday, December 4, 2011

Empires & Allies Level Resets

At 5:30pm, an issue with the E&A servers occurred which caused approximately 15% of our users to lose their Empire data and be rolled back to level 1.

At 7:00pm, the E&A team pushed a fix for this issue which restored the affected users, but caused a general rollback for all users of approximately 1 hour of server time. We apologize for the inconvenience. Restorations are being arranged for anyone who purchased Empire Points during this time.

No additional changes are expected, and the issue is now resolved.

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